Privacy Policy

Purpose of Data Collection

We collect personal data primarily to create a customer account on the Onyx Tan online store and to fulfil sales contracts, including obtaining shipping addresses for ordered goods and processing any return or complaint procedures.

With separate consent, customer data may also be processed to send marketing communications by electronic means, including promotional messages related to our products and offers.

We do not transfer, sell, or rent customers’ personal data to third parties unless:

  • the customer has given explicit consent,

  • it is required to complete a service they’ve requested,

  • or we are legally obliged to do so by a relevant authority.

To provide our services, personal data may be shared with:

  • Email marketing platforms (e.g. Mailchimp.com),

  • Payment providers (e.g. PayPal UK Ltd.).

Our website uses cookies and similar technologies to process user data. This helps us personalise your experience, analyse site usage, and support our marketing efforts via partners such as Google and Meta (Facebook/Instagram). You can control cookie preferences through your browser settings.

We do not use automated decision-making or customer profiling.

Personal data provided for marketing purposes will be processed until consent is withdrawn.

Data Controller

The data controller, within the meaning of UK GDPR and the Data Protection Act 2018, is:

UK Onyx International Ltd.
27 Old Gloucester Street
London WC1N 3AX
United Kingdom

You can contact us about data privacy matters at: contact@onyxtan.eu

Transaction Data

When you place an order or create an account, we may collect and process the following personal data:

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

This information is necessary to conclude and perform the sales contract, deliver goods, and communicate order-related updates.

Transaction data may be shared with:

  • PayPal UK Ltd., to process payments securely.

Providing this data is voluntary but necessary to complete a purchase or access account services.

Data Storage and Security

Customer data is securely stored on Shopify’s servers, which are designed and maintained to ensure data security and integrity. Access is restricted to authorised staff only and protected by encryption and strong access controls.

Your Rights

You have the following rights under the UK GDPR:

  • Access your personal data

  • Rectify inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time (without affecting prior processing)

You can manage or update your personal data at any time by logging into your customer account. For additional support, email us at: contact@onyxtan.eu

If you believe your personal data is being processed unlawfully, you have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
www.ico.org.uk
Telephone: 0303 123 1113 (UK)

Marketing and Promotional Communication

We only send marketing communications — such as newsletters or promotional offers — to customers who have explicitly opted in. These messages include:

  • Store promotions

  • New product announcements

  • Exclusive discount codes

Marketing communications are limited to offers from Onyx Tan only. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

Promotional or loyalty offers may also be sent to returning customers or those who have agreed during a previous transaction.

Legal Basis

We process your personal data in accordance with:

  • The UK General Data Protection Regulation (UK GDPR)

  • The Data Protection Act 2018

Your data is processed lawfully:

  • On the basis of your consent (e.g. for marketing)

  • For the performance of a contract (e.g. order fulfilment)

  • In compliance with our legal obligations

Questions or Contact

For any privacy-related inquiries or to exercise your rights, please contact us at:

📧 contact@onyxtan.eu

Providing personal data is voluntary, but in many cases, it is necessary to use our services (such as placing an order or creating an account).